STELLAASSIST
Beauty expertise. Available 24/7.
StellaAssist combines customer context, beauty expertise, and deep catalog knowledge to answer questions, guide decisions, and recommend products in real time.
Built for every beauty category
One expert. Every beauty category.
StellaAssist combines customer context, beauty expertise, and deep catalog knowledge to guide shoppers across makeup, skincare, haircare, nails, and beyond.
The problem
Every unanswered question is a lost sales opportunity.
Ingredients, shades, routines, compatibility, and product selection create uncertainty. When questions go unanswered, shoppers hesitate, postpone decisions, or leave without buying.
Beauty questions are nuanced
Ingredients, routines, undertones, and product compatibility require expert guidance.
FAQs don't drive decisions
Static content can answer questions, but it can't personalize recommendations.
Product pages don't sell
Descriptions explain products. They don't guide shoppers to the right choice.
How it works
Trained on your brand. Built to guide shoppers.
StellaAssist learns your products, adapts to your brand voice, and combines customer context with beauty expertise to guide shoppers around the clock.
Learn the brand
Stella learns your catalog, ingredients, routines, FAQs, policies, and brand voice.
Understand the shopper
Using customer context and StellaMatch profiles, Stella understands preferences, concerns, goals, and previous recommendations.
Guide the decision
Every conversation helps shoppers compare options, answer questions, and confidently choose the right products.
Why StellaAssist
A beauty advisor, not a chatbot.
Most AI chat tools answer questions. StellaAssist combines customer context, beauty expertise, and deep catalog knowledge to guide shoppers toward confident purchase decisions.
Knows the shopper
Uses StellaMatch profiles, preferences, concerns, goals, and previous recommendations to personalize every conversation.
Knows the catalog
Understands ingredients, shades, routines, variants, and product relationships across your entire assortment.
Speaks your brand
Learns your tone of voice, product philosophy, FAQs, policies, and merchandising strategy.
Available 24/7
Provides guidance, recommendations, and support whenever shoppers need it.
Results
Conversations that drive revenue.
StellaAssist helps shoppers move from uncertainty to confident purchase decisions by providing personalized guidance at exactly the right moment.
See StellaAI in action.
In 20 minutes, we'll show how Stella can guide shoppers, recommend products, and create personalized experiences across your storefront.